About This Product
The JCA365 USB-C to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows laptops. It allows you to add two additional displays through your USB-C port, boosting your productivity by giving you more screen space to work from. One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2048 x 1152.
Simply install the driver for the USB-C to Dual HDMI Multi-Monitor Adapter by plugging-in the adapter and then connect your monitors using HDMI cables for a dual-display workstation!
Features
Easily add two HDMI video outputs though a single USB-C port
Compatible with USB-C enabled macOS & Windows laptops
Compact and lightweight design for maximum portability
4 display modes: Mirror, Extend, Primary, or Rotation*
*Rotation mode only available on Windows computers
Supports resolutions up to 3840 x 2160 @ 30 Hz & 2048 x 1152 @ 60 Hz
Hot swappable USB enables you to add or remove monitors without rebooting your system
USB 3.1 provides up to 5 Gbps transfer rate which is 10x faster than USB 2.0
2-channel audio support
Specifications
System Requirements
- Windows10 or later
macOS 10.14 or later - Available USB-C port
USB 3.1/3.0 is required for 4K resolutions - For Office applications/Web browsers:
- CPU: Intel Core i3 5th gen Dual Core 1.8 GHz
- RAM: 4 GB memory or higher
- For 2048 x 1152 @ 60 Hz full-screen video playback:
- CPU: Intel Core i5 5th gen Quad Core
- RAM: 4 GB memory or higher
- For one 4K or two 2048 x 1152 @ 60 Hz full-screen video playback:
- CPU: Intel Core i7 5th gen Quad Core
- RAM: 8 GB memory or higher
- GPU: Intel HD Graphics 5xx or AMD/ NVIDIA equivalent or higher
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Hardware |
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Warranty |
2 Year Limited |
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Host Connector |
USB-C 3.1 Male |
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Video Output |
HDMI Female |
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Power Source |
Bus-powered |
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Audio Supported |
Yes |
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USB Pass-Through |
No |
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Ports |
1 – HDMI 1 – 4K HDMI |
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Performance |
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Maximum Display Resolution |
3840 x 2160 |
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Maximum Display Refresh Rate |
4K @ 30 Hz 2K @ 60 Hz |
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Maximum Data Transfer Rate |
N/A |
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Displays Supported |
2 |
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Wide Screen Supported |
N/A |
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Audio Channel |
2.1 via HDMI |
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Power |
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Power Delivery |
N/A |
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Power Consumption |
600 mA |
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Physical Specifications |
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Color |
Silver |
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Enclosure Type |
Aluminum |
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Cable Length |
7.87 in. (200 mm) |
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Product Height |
2.4 in. (61 mm) |
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Product Width |
2.68 in. (68 mm) |
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Product Depth |
0.59 in. (15 mm) |
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Product Weight |
2.96 oz (84g) |
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Storage Temperature |
14 to 149F (-10 to 65C) |
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Storage Humidity |
< 85% non-condensing |
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Operation Temperature |
32 to 104F (0 to 40C) |
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Operation Humidity |
< 85% non-condensing |
Special Notes
- Driver installation is required for macOS and Windows. If the computer has network access and administrative rights, Windows can automatically install the driver when the device is plugged in.
- The adapter is not intended for graphic intensive applications, such as gaming
- A 4K-capable display is required for obtaining the 3840 x 2160 resolution
- The adapter can connect to a USB 2.0 port, but it will only support resolutions up to 2048 x 1152 @ 60 Hz
- Rotation mode is supported on Windows only
- Only one adapter is supported per macOS computer
- Content protected by HDCP may not play when connected to an unsupported display
- Internet access is required to automatically install the driver on Windows 10
- To ensure that your device is equipped with the most current driver, please visit our website atj5create.comand install the latest driver for this model
Package Contents
- 1 – USB-C to Dual HDMI Multi-Monitor Adapter (JCA365)
- 1 – Quick Installation Guide (QIG)





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